To provide the best possible services to you, we may ask for personal details
such as your name, address, telephone number or e-mail address. We will not
furnish this information to any third parties unless requested for law enforcement
purposes.
You have no obligation to provide any information requested by FRC Clothing.
If you choose to with hold requested information however, we may not be able
to provide you with the service you require, should that depend on the collection
of that information, particularly if the collection of that information is required
by law.
Return Policy
We want to ensure that you are totally happy with the clothing and accessories
that you buy from us. You are welcome to send back to us any items for any reason.
We will be happy to exchange for another size, another item or just to refund
your money.
When making a return please enclose the form that comes with your order and send
it back within 30 days. At all times our priority is to provide clothing and
service that you are 100% happy with, so we will consider any genuine return
enquiries after the 30 day deadline.
You will need to pay the postage on any return, however we will then pay the
postage on any item sent to you in exchange. We aim to deal with all returns
within 1 week whether your return is for exchange or refund you will usually
receive your replacement or refund within 10-14 days. Of course you are welcome
to call or e-mail us any time to check the status of the return. All items carry
a 30-day money-back guarantee.
Items returned to FRC Clothing must be in clean, perfect, re-sellable condition.
Only items with manufacturing defects may be returned after being washed. Exact
style exchange is dependent on inventory availability.